Privacy Policy

1. Who we are

This site is operated by Ayfer Demirkıran, an independent licensed tour guide based in Istanbul, Türkiye. We are the data controller for any personal data you share with us through this website or in connection with a booking.

2. What we collect

• Contact details you submit through the inquiry form (name, email, message).
• Trip details you share (dates, group size, interests).
• Booking and payment information necessary to deliver the Service.
• Basic analytics about how visitors use this website (anonymised where possible).

3. How we use your data

• To respond to your inquiry and plan your tour.
• To send booking confirmations and practical pre-tour information.
• To comply with legal, accounting and tax obligations.
• To improve this website and our Services.

4. Legal basis (GDPR)

We process your data on the basis of (a) performance of a contract (when you book a Service), (b) your consent (when you contact us), and (c) our legitimate interests in running and improving a small professional practice.

5. Sharing your data

We do not sell your personal data. We only share it with third parties where necessary to deliver the Service (for example, restaurants or workshops we book on your behalf) or where legally required.

6. Retention

We keep inquiry data for as long as needed to respond to you, and booking data for the period required by Turkish tax and accounting law.

7. Your rights

Under GDPR and applicable Turkish law (KVKK), you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights, contact us via the contact page.

8. Cookies and analytics

This site may use privacy-friendly analytics to understand visitor behaviour in aggregate. We do not use marketing cookies.

9. Updates

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.